Contact Us

We'd love to hear from you! Radiant Lash is dedicated to providing you with the best customer care available. So please contact us with your questions, comments or concerns. Feel free to call us or contact us via email using the form below.

Radiant Lash's 60 Day Guarantee

At Wellness Labs, we strive to ensure that each of our customers are completely satisfied with our health and beauty products. We are so positive that you will feel the same; we have extended the traditional 30-day guarantee offered by most beauty products, to an unmatched 60-Day Money Back Guarantee (less Shipping and Handling).

After 2 to 4 weeks of recommended use, you should normally start seeing results of the product effectively working for you. This gives you the ability to review the results and still have approximately 30 additional days to make a decision about whether you want to keep the product or not.

If you aren’t completely satisfied for any reason, simply contact us within the first 60 days of your purchase and we will take care of the rest. It’s really that simple. Guaranteed!

Radiant Lash's Return Policy

At Wellness Labs, we have a strong belief in customer satisfaction and strive to make our customers happy 100% of the time. This belief is backed up by our 60-Day Money Back Guarantee (less shipping and handling).

For any reason if you are not completely satisfied with one of our products, feel free to return the unused portion within 60 days of the ship-to date for a full refund of that product (less any shipping and handling fees). Please note the following terms necessary to facilitate the refund:

In order to return your product and receive a refund, you must obtain a Return Merchandize Authorization (RMA) from our customer service department. Call 1-877-377-7027 to speak with one of our representatives.

• To guarantee timely refund processing, please mail all product returns to the address listed below along with your RMA number. Our returns department is not able to accept returned packages without an RMA number. Any returns without an RMA number will be disposed of and no refund will be given.
• Shipping and handling charges are non-refundable. In addition, the customer is responsible for paying the return shipping charges for products returned to Wellness Labs.
• Refund packages marked "Return to Sender" cannot be processed by our returns department and no refund will be given.
• Order purchase refunds will only be credited to the same credit card to which they were originally charged.

Please send returns to:
Wellness Labs, Inc.
Returns Department
165 Pleasant Ave
South Portland, ME 04106

On average how long does it take Wellness Labs to process product returns?
Once the returns department has received your package along with the RMA number, it will generally be processed within 2 business days to. After we have processed the return, it will take a few days for the money to post to your bank account depending on your credit or bank card policy.

What if there was a shipping or delivery problem with the order?
If you experience any problem with your order, please contact our Customer Service Support at 1-877-377-7027 immediately. Our Customer Service department is committed to you satisfaction and will be happy to address any questions, problems or issues that you may have.

Toll Free Phone: 1-877-377-7027

Hours: 8AM to 5PM EST

Email: support@radiantlash.com

Address: Wellness Labs, Inc.
              165 Pleasant Ave
              South Portland, ME 04106